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FAQ
WHAT IS YOUR SHIPPING POLICY?
Nathan Larson Photography ships worldwide and chooses the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times
We are not responsible for additional duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
WHAT IS YOUR POLICY ON RETURNS, EXCHANGES, AND REFUNDS?
14 DAY SATISFACTION GUARANTEE
RETURNS:
I want you to be completely happy with your investment in my art and take a lot of pride in creating high quality work and prints. If for any reason you are unsatisfied with your purchase, you may return it within 14 days of delivery, and/or exchange it for another print. Returns will only be accepted that meet these conditions:
1. Prints must be in new condition and packaged carefully in the original packaging when returned.
2. Prints must be returned via insured carrier.
Your refund will be issued as soon as I receive the returned print. Please contact me if you would like to arrange a return or exchange. There are no refunds available on the purchase of Gift Cards.
